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Posted by Gerard Bennett on 10 August 2016 11:57 AM

Dear Customer:

Over the past while, we have received reports from a number of customers who have had their servers hacked.  In some cases, this has resulted in the all data on the server, inculding the Fleetminder database, being encrypted, with a demand for a 'ransom' which could be thousands of Euro / pounds, to decrypt the data.  In other cases, data has been corrupted and made unusable.  The resulting business disruption is huge. 

We cannot over-emphasise the need to ensure that your IT security systems are up to date and maintained as such.  This means having appropriate firewalls in place, up to date virus scanning and the implementation of in-house policies with regard, for example, to allowing personal USB flash drives to be used on company PCs and thus risking the introduction into your network of a virus or other malware. 

The particular focus on this message is your Fleetminder system but the advice is good for all systems and software that you have installed and which support your business each and every day, including, of course, accounting systems and customer records.  Losing this data, or having it made unavailable to you can incur huge business costs and losss of key customers

We encourage you therefore to TAKE ACTION TODAY.  Make sure you are protected; ensure that you are doing back-ups on at least a daily basis and retain those back-ups for at least two weeks so that, in the event your systems are compromised, you don't then discover that your back-ups have also been rendered useless.

If it happens, we will do what we can to get you back in operation as quickly as possible but this is a call to us that you don't want to make!

Please do not hesitate to contact us if you have any quesitions.

 

______________

T. Gerard Bennett

General Manager

ASC Software Limited

Tel: +353 1 612 0922

 

58 Le Broquay Avenue

Parkwest Industrial Estate

Dublin 12, IRELAND

 

 


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