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Posted by Gerard Bennett on 21 July 2015 09:59 AM

Dear Customer:

If it very likely that by now, you will have read about the new OS from Microsoft, Windows 10.  In fact, it is quite possible that you have been offered a free upgrade.

Please note that we have not yet assessed Fleetminder running on a Windows 10 platform and so, until we notify you, Fleetminder is NOT QUALIFED TO OPERATE ON WINDOWS 10.  While the upgrade to Windows 10 might download in the background to your PC, do NOT install it if / when presented with the opportunity.

Until we have tested and qualified Windows 10, we are unable to provide support for Fleetminder operating with the OS.  What this means is that if you do upgrade, and later experience a problem, we will ask you to downgrade again to your previous operating system.  If you inadvertantly install the uprade, then be aware that Microsoft has built in a simple process that only requires a few clicks to have the system roll back to your previous version of Windows (so long as you haven’t deleted the windows.old folder in which the previous version lives).

The only qualified platforms for Fleetminder are Windows 7, Windows 8.1 and Windows XP.  (We are aware that it runs on Windows Vista but this is not a qualified platform.  Also, and with the announcement by Microsoft that Windows XP is no longer supported by them, we strongly encourage our customers to upgrade at the earliest opportunity).

If you have any questions, please contact our Customer Services Centre by submitting a ticket to tickets@fleetminder.ie or logging on to the suport portal at https://support.fleetminder.ie.

 Best regards / TGB

______________

T. Gerard Bennett

General Manager

ASC Software Limited

Customer Services Tel: +353 71 967 0373

Mobile: +353 87 942 2371

ASC Software Limited. 

Registered in Ireland Number 315947 

Registered Address

58 Le Brocquay Avenue

Parkwest Industrial Park

Dublin D12 P5N8

 

 


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