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Aug
10
Hacking / Malware Attacks - Protecting your Fleetminder system and database
Posted by Gerard Bennett on 10 August 2016 11:57 AM

Dear Customer:

Over the past while, we have received reports from a number of customers who have had their servers hacked.  In some cases, this has resulted in the all data on the server, inculding the Fleetminder database, being encrypted, with a demand for a 'ransom' which could be thousands of Euro / pounds, to decrypt the data.  In other cases, data has been corrupted and made unusable.  The resulting business disruption is huge. 

We cannot over-emphasise the need to ensure that your IT security systems are up to date and maintained as such.  This means having appropriate firewalls in place, up to date virus scanning and the implementation of in-house policies with regard, for example, to allowing personal USB flash drives to be used on company PCs and thus risking the introduction into your network of a virus or other malware. 

The particular focus on this message is your Fleetminder system but the advice is good for all systems and software that you have installed and which support your business each and every day, including, of course, accounting systems and customer records.  Losing this data, or having it made unavailable to you can incur huge business costs and losss of key customers

We encourage you therefore to TAKE ACTION TODAY.  Make sure you are protected; ensure that you are doing back-ups on at least a daily basis and retain those back-ups for at least two weeks so that, in the event your systems are compromised, you don't then discover that your back-ups have also been rendered useless.

If it happens, we will do what we can to get you back in operation as quickly as possible but this is a call to us that you don't want to make!

Please do not hesitate to contact us if you have any quesitions.

 

______________

T. Gerard Bennett

General Manager

ASC Software Limited

Tel: +353 1 612 0922

 

58 Le Broquay Avenue

Parkwest Industrial Estate

Dublin 12, IRELAND

 

 


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Jun
8
***** PLEASE READ ***** WINDOWS 10 UPGRADE AND DATE
Posted by Gerard Bennett on 08 June 2016 11:40 AM

Dear Customer:

Microsoft has a process bug in their Windows 10 upgrade and after the upgrade, the date format on your PC may change from the European format (dd/mm/yyyy) to the US format (mm/dd/yyyy).  

This will cause problems for your Fleetminder system (and possibly others that are used on the same PC).  To check it / fix it, then do the following:

Go to:

Control Panel -> Clock, Language and Region -> Change date time or number formats -> Formats tab -> ensure format = English (Ireland) or English (UK).  

Note that this is a MICROSOFT problem, and not a problem with Fleetminder.  At this time, we have no reason to believe that Microsoft is changing their Windows 10 Upgrade process so if you upgrade, then expect that the date format will be wrong and restore it to the correct format.

If you have any questions, please send a ticket to tickets@fleetminder.ie

Regards,

 

T. Gerard Bennett

General Manager

ASC Software Limited.


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May
24
Fleetminder and Windows 10
Posted by Gerard Bennett on 24 May 2016 10:19 AM

Dear Customer:

I'm happy to confirm that Fleetminder is fully qualified with Microsoft Windows 10 and so you can schedule PC upgrades with your ICT provider as best meets your own schedules. 

If you have any question, then please do not hesitate to contact us by sending a ticket to tickets@fleetminder.ie  and one of our support staff will be more than happy to assist.

 

_________________________

T. Gerard Bennett

General Manager

ASC Software Limited

58 Le Broquay Avenue

Parkwest Industrial Estate

Dublin D12 P5N8

IRELAND

 

Tel: +353 1 612 0922

Support: +353 71 967 0373

Email: tickets@fleetminder.ie

 

 


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Mar
15
SAGE 2016
Posted by Gerard Bennett on 15 March 2016 03:10 PM

To all our customers:

 

I'm happy to confirm that the update for Sage 2016 has been completed and tested and is now available for installation.

If you would like to upgrade, please submit a ticket to tickets@fleetminder.ie and one of our support staff will arrange to carry out the installation.

If you have any questions, please don't hesitate to contact us.

 

______________

T. Gerard Bennett

General Manager

ASC Software Limited

Tel: +353 1 612 0922


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Aug
27
Fleetminder - Release of updated FM-Planner with important new functionality
Posted by Gerard Bennett on 27 August 2015 09:54 AM

Fleetminder is pleased to announce the release of V5.1.0 of our planning module, FM-Planner.

For customers with a licence for FM-Planner and who hold a current support contract for Fleetminder, one of our team at the Customer Support Centre will be in touch with you shortly to arrange a time suitable for update.  Note that the FM-Planner update requires a contemporaneous update of Fleetminder Enterprise to V5.1.0.

If you would like to expedite the update and have it installed sooner, then please let us know by setting up a ticket (tickets@fleetminder.ie) and requesting immediate update.

If you do not have a licence for FM-Planner and would like to discuss its implementation, then please contact Paul O’Leary or Graham McCarthy on +353 1 612 0922.

The primary changes in the new enhanced version of FM-Planner include:

  • Functionality for fleet owners / operators and for maintenance workshops providing these services to fleet owners.
  • Graphical representation of the fleet management plan
  • Simplified jobcard creation direct from the maintenance schedule
  • Automatic capture of key dates (periodic inspection) when the vehicle is first created on Fleetminder or when checked in for a job and where no date already exists
  • Extensive new functionality included in the Vehicle Maintenance Schedule sub-module, providing for the key requirements of fleet management including visual representation of the entire fleet, management of key scheduled dates including periodic inspections, safety inspections and maintenance schedules, as well as such tasks as tachograph calibration
  • New reporting functions with a variety of selectable options
  • Ability to set-up scheduled reports and have these automatically emailed every week, month or whatever interval is chosen to one or more people in the fleet owning organisation or the workshops providing the services

Planning is an essential activity for all fleets, and whether as a fleet manager / owner or a workshop providing services to fleet customers, this software will significantly enhance and improve the fleet management experience for everyone.

Please don't hesitate to contact me if you have any questions about this new release.

 

T. Gerard Bennett

General Manager

ASC Software Limited

Tel: +353 1 612 0922

Tel: +353 87 942 2371 (Mobile)

email: gerard.bennett@fleetminder.ie

 

ASC Software Limited
58 Le Broquay Avenue
Parkwest Industrial Estate
Dublin D12 P5N8
Ireland

 

 

 

 


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